Purpose: KRISPI is an AI-driven chatbot designed to streamline interactions and provide efficient support for users. It facilitates various public services, ensuring users receive timely assistance and information. Key Features: • Advanced NLP: Utilizes cutting-edge Natural Language Processing to understand and respond accurately in multiple languages, ensuring smooth and user-friendly interactions. • Proactive Assistance: Automatically notifies users about important updates such as status changes and required documents, keeping them informed without needing to ask. • Real-Time Data Access: Integrated with existing systems and databases, providing real-time information on account balances and other key details. Also integrated with messaging platforms for seamless user experience. • Easy Knowledge Training: Simplifies knowledge base training, making it easy to update and enhance capabilities swiftly and effectively. Benefits: • 24/7 Accessibility: Provides round-the-clock support, allowing users to access essential services and information anytime. • Comprehensive Service Range: Covers a wide array of services, ensuring users can find assistance for various needs. • Enhanced Efficiency: Reduces the need for extensive human support by automating routine queries and transactions, leading to significant cost savings. • Operational Scalability: Easily scalable to handle increasing user demands without compromising service quality. Target Audience: KRISPI is aimed at the general public seeking assistance with various services. It caters to diverse users by supporting multiple languages and providing accessible, efficient service.
Advanced NLP: Using state-of-the-art Natural Language Processing, KRISPI accurately understands and responds to user queries in multiple languages, ensuring smooth and user-friendly interactions. Proactive Assistance: KRISPI automatically notifies users about important updates like loan status changes and required documents, keeping them informed without needing to ask.
Real-Time Data Access: Integrated with existing systems and databases, KRISPI provides real-time information on account balances and other key details, ensuring users have immediate access to their financial data. It is also integrated with WhatsApp and live chat platforms for a seamless and convenient user experience.
Simple Knowledge Base Updates: KRISPI simplifies knowledge base training, making it easy to update and enhance its capabilities swiftly and effectively. This ensures that the chatbot remains current with the latest information and can continuously improve its performance.