Centralised Access Management and Line Assessment or CAMELIA for short, is a centralised smart analytic system to diagnose network health conditions, detects and locates as well as predicts fault of physical network or service issues for access network. CAMELIA is an automation system for service assurance that consists of an analytics engine driven by machine learning for network operation. It was developed as one of the digital transformation enablers for network operators to handle end-to-end processes for service assurance in Telekom Malaysia Berhad (TM). Designed for faster troubleshooting and network restoration, this solution offers service and passive network health performance to empower your network operation team in providing a valuable customer experience.
Provides a comprehensive overview of network conditions, including statuses like good, caution, unstable, and failure, aiding in better network management and customer service.
Equipped with tools for scheduled and on-demand line testing, enhancing troubleshooting capabilities.
Utilizes machine learning to predict service and network failures, transforming operations from reactive to proactive, thereby improving service quality and reducing downtime.