According to the National Audit Report 2018, the Emergency & Trauma Department (ETD) unable to perform its function efficiently due to increased volume of patients with limited logistics. The report also indicates that 42 to 36% of all patients received treatment in the emergency department could not be admitted within stipulated time of 4 to 6 hours. And many ETDs are unable to meet the KPI of ambulance response time within 15 minutes for Priority One Cases. Since the efficiency of ETD's delivery is vital in reducing mortality and disability rates, R&D&C in improving its delivery efficiency is of paramount importance. Thus, the development of SIMPLE (Simplified Medical Platform for Emergency), which include: a) the development of data dictionary for emergency registry and records b) observational study on ambulance response time c) observational study on type of event activation d) Geo-location mapping on the timing and type of event activation Based on the data collected from the activities above, strategic deployment of ambulance based on geospatial-event-time analysis can be performed to optimise the ETD's limited resources in managing emergency and trauma cases. In addition to this, based on the integration of SIMPLE and cHEART; a Personal Health Information app, the impact of having early and fast access to patient's medical records through cHEART will also be documented to improve the quality of care.
Emergency Services fraternity which include Emergency Department of both public and private hospitals, ambulance service providers and private clinics.
SIMPLE can be embedded into existing user apps like MySejahtera, Selangkah etc. to enable user to call for ambulance in the event of emergency. Instead of calling 999, the SOS is sent via user app through SIMPLE will go straight to the nearest first responder.
The sharing of patient's information is important to help the First Responders, Emergency Specialist and hospital to prepare and plan the necessary before the patient arrives at the hospital. This provides faster and better emergency services to the patient, which potentially saves their lives.