The Spice.ai product from Telekom Malaysia Research and Development (TMR7D) is an integrated AI-driven customer experience platform designed to enhance customer interactions and improve the efficiency of telecommunications service providers. The platform helps telcos reduce customer complaints, boost frontliner productivity, and increase the use of digital channels. It features self-troubleshooting tools, comprehensive reporting capabilities, and efficient customer call handling. Spice.ai offers a single dashboard that provides a holistic view of customer profiles, billing and order history, interaction insights, and an AI-powered "Next Best Action" feature. This helps in accurately identifying and diagnosing customer issues, advising on solutions, and automating ticket creation and escalation processes. The platform includes various modules such as Spice.profile, Spice.offering, Spice.bill, Spice.mobile, Spice.fulfillment, Spice.IR, Spice.CPE, and Spice.advisory, each focusing on different aspects of customer experience management​ (TM R&D)​​ (Spice AI)​​ (TM R&D)​.

The Sistem Digital Inspektorat & Perundangan (SDIP, KKM) is an advanced digital platform designed to streamline the notice and compound procedure for health officers. This system digitizes the entire process, enhancing efficiency and accuracy. Key features include a secure QR payment system and compound information, real-time data and analytics via the KKM dashboard, and enforcement location tracking. The system integrates seamlessly with existing KKM and enforcement systems, employs FHIR and HL7 protocols, SDIP provide a transparent, efficient, and future-proof solution.

Harumanis is an iconic fruit of Malaysia, specifically in the state of Perlis. During its harvest season, however, hundreds of tonnes of Harumanis parts like seeds, leaves, and skin are discarded, because people only treasure the flesh of the Harumanis for its aromatic, fragrance, and sweet taste. People are willing to pay up to RM 65 per kg to savor this mango variety. Regrettably, of the 1 kg they pay, only 500 grams accounts for the flesh, while the remaining 500g goes to waste. This contributes to the waste management issues and raises the environmental concerns. Ideally, all parts of these mangoes should be fully utilized, including the skin and seeds, rather than being needlessly thrown away.

Harumanis is an iconic fruit of Malaysia, specifically in the state of Perlis. During its harvest season, however, hundreds of tonnes of Harumanis parts like seeds, leaves, and skin are discarded, because people only treasure the flesh of the Harumanis for its aromatic, fragrance, and sweet taste. People are willing to pay up to RM 65 per kg to savor this mango variety. Regrettably, of the 1 kg they pay, only 500 grams accounts for the flesh, while the remaining 500g goes to waste. This contributes to the waste management issues and raises the environmental concerns. Ideally, all parts of these mangoes should be fully utilized, including the skin and seeds, rather than being needlessly thrown away.

Harumanis is an iconic fruit of Malaysia, specifically in the state of Perlis. During its harvest season, however, hundreds of tonnes of Harumanis parts like seeds, leaves, and skin are discarded, because people only treasure the flesh of the Harumanis for its aromatic, fragrance, and sweet taste. People are willing to pay up to RM 65 per kg to savor this mango variety. Regrettably, of the 1 kg they pay, only 500 grams accounts for the flesh, while the remaining 500g goes to waste. This contributes to the waste management issues and raises the environmental concerns. Ideally, all parts of these mangoes should be fully utilized, including the skin and seeds, rather than being needlessly thrown away.

All products are specially formulated by Malaysian researchers and scholars from the University of Technology MARA, Malaysia. All activities are under Research & Development team to produce a distinctive and exquisite result using active ingredients of Harumanis and Latok extracts.  Harumanis is one of the rarest and unique mango-type species in Malaysia and is only available in the short season (around March to May). Harumanis is high in soluble fiber which is good for human digestion. It also has high nutritional values, and rich vitamins A, B, C, Magnesium, and Potassium with a sweet fragrance and unique taste.  Latok is high in collagen sources. It contains iron, zinc, calcium, and fiber. Thus, it is even recommended to be consumed by pregnant women, adolescents, and teenagers for its high calcium content in their body growth and development. Latok also has large amounts of polysaccharides as an excellent source of dietary soluble fiber. Therefore, all LINDIFERA products are not only for health but also for beauty purposes. That’s why our products are so unique.